Mastering the Art of Collection Calls
A Practical Guide for Overcoming Excuses, Objections, and Evasive Customers
Even in today’s automated environment, collection calls are an essential part of credit and collections. While making collection calls can be an unpleasant and daunting task, with attention to the fundamentals and practice, anybody can become an effective debt recovery stalwart.
Today, more than ever, it can be difficult…
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