In this episode, we discuss how not spending enough time on collection activities is a major drag on collection performance. There are a multitude of issues that cause collections to get superseded by other activities or to be handled ineffectively so that time is wasted. Besides looking at the way time management is a collection performance factor, we also talk about how you can get ahead of the curve. In the next episode, the discussion shifts to collection best practices.
In future War Story podcasts, Bob and Dave will continue the discussion about the productivity traps that create a drag on trade credit and collections, the quote-to-cash process, and cash flow, as well as the proven steps you can take to drive performance to new heights.
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