Trade Credit & Liquidity Management
Credit On The Go
War Stories: What's Impacting Your Collection Performance?
0:00
-19:13

War Stories: What's Impacting Your Collection Performance?

Part 2: Collection Calling Best Practices

This is our second podcast where we discuss collection performance. In Part 1: Dealing with the Time Bomb, we examined the various issues that divert time from your collection efforts, including distractions and inefficiencies. In this segment, the conversation focuses on making your collection calls as effective as possible, covering everything from being prepared to setting the tone of the call, and from deflecting excuses to negotiating an acceptable outcome. Even experienced collectors will find a lot of gems listening to Bob and Dave, who combined have over 80 years of experience in trade credit and collections.

If you’ve enjoyed listening to this podcast, please consider sharing it with your staff and your colleagues.

Share


Editorial opportunities:

Have insights to share? Get featured in TCLM. Contact us to learn more.

Advertising opportunities:

Your audience is here: corporate trade credit, treasury, and finance professionals. TCLM is where quote-to-cash decision-makers engage with the latest trends. Put your brand in front of the right people at the right time. Advertise with us!

Discussion about this episode

User's avatar

Ready for more?